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Improving Our Services

One Hundred Clinical Trial Applications Authorised under the Combined Ways of Working (CWoW) pilot

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Image of Martin O’Kane, MHRA, and Catherine Blewett, HRA

Last year we updated you on a pilot program to streamline the way clinical trials applications were reviewed in the UK. Working closely with colleagues in the Health Research Authority (HRA) and across the Devolved Administrations we jointly developed a …

Faster approvals for clinical trial applications - what our robots have taught us so far

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Here at the MHRA's Information Processing Unit we are getting to know our newest colleagues –five robots called Alpha, Bravo, Charlie, Delta and Echo. While our robots do not need tea breaks or have a social life outside of work, …

Delivering new services to put our customers first

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  We are delivering cutting-edge technology to improve processes, introduce automation and enhance customer services throughout 2018. Our Information Processing Unit is in the middle of a four-year reform programme designed to improve its services, operations and overall efficiency while …